Privacy Policy & Terms

Privacy Policy

Spine NOLA Construction LLC, doing business as Green Terra Construction ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose information when you visit our website at greenterraconstruction.com, use our chat widget, contact us, or otherwise interact with our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address provided through forms, chat, phone calls, or email.
• Project Information: Details about your construction project, property address, scope of work, and related documents you share with us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, device type, and referring URL.
• Communication Data: Records of messages exchanged through our website chat widget, text messages, emails, and phone calls.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project estimates
• Schedule consultations, site visits, and appointments
• Communicate with you about your project, including updates, reminders, and follow-ups
• Send transactional and, where you have opted in, promotional messages via SMS, email, or phone
• Improve our website, services, and customer experience
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Third-party tools that help us operate our business, such as our CRM system, scheduling platform, and communication tools. These providers are bound by their own privacy policies and are only authorized to use your information as necessary to provide services to us.
• Legal Requirements: When required by law, regulation, or legal process.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You may opt out of promotional communications at any time by replying STOP to any text message, clicking the unsubscribe link in any email, or contacting us directly. You may also request access to, correction of, or deletion of your personal information by contacting us at info@greenterraconstruction.com.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Terms of Service

By accessing and using the Green Terra Construction website at greenterraconstruction.com, you agree to the following terms and conditions.

Use of This Website

This website is provided for informational purposes about Green Terra Construction and our services. The content on this site, including text, images, and project photos, is owned by Spine NOLA Construction LLC DBA Green Terra Construction and is protected by applicable copyright laws. You may not reproduce, distribute, or use our content without prior written permission.

No Contractual Obligation

Information provided on this website, including service descriptions, project photos, and general guidance, does not constitute a contract, proposal, or binding agreement. All construction services are governed by separate written contracts executed between the parties.

Accuracy of Information

We make reasonable efforts to ensure the information on this website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free. Project outcomes, timelines, and costs vary depending on scope, conditions, and other factors.

Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of those external sites.

Limitation of Liability

To the fullest extent permitted by law, Green Terra Construction shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website.

Governing Law

These terms are governed by the laws of the State of Louisiana. Any disputes shall be resolved in the courts of the State of Louisiana.

SMS / Text Messaging Terms

By providing your phone number through our website, chat widget, or other communication channels and opting in to receive messages, you consent to receive text messages from Spine NOLA Construction LLC DBA Green Terra Construction at the phone number you provided.

Types of Messages

Messages may include:

• Appointment confirmations and reminders
• Project updates and service notifications
• Responses to your inquiries
• Promotional offers and company updates (if you opted in to marketing messages)

Message Frequency

Message frequency varies based on your interactions with us. You may receive multiple messages related to active inquiries, scheduled appointments, or ongoing projects.

Opt-Out

You can opt out of text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. You will not receive further messages unless you opt in again.

Help

For assistance, reply HELP to any text message, or contact us at info@greenterraconstruction.com or (504) 612-1222.

Costs

Message and data rates may apply depending on your mobile carrier and plan. Green Terra Construction does not charge for text messages, but standard carrier fees may apply.

Consent

Consent to receive text messages is not a condition of purchasing any goods or services from Green Terra Construction. Marketing consent is collected separately from transactional consent and is not combined.

Contact

If you have questions about this policy or our messaging practices, contact us at:

Green Terra Construction
Email: info@greenterraconstruction.com
Phone: (504) 612-1222